Frequently Asked Questions

We usually do not provide free trials of equipment, but we can provide samples or display equipment according to customer needs and circumstances, so that you can better understand the product functions and effects. If necessary, please contact our sales team for detailed information on relevant policies.

All equipment has undergone rigorous safety testing and meets international safety standards. We use high-quality and durable materials and pass multiple performance tests to ensure that each device can provide stable and reliable performance during use. We also provide long-term after-sales service for equipment to ensure that the equipment is always in the best condition.

The delivery cycle depends on the size of the order and the customization requirements. Generally, we will provide a specific delivery time after confirming the order. For customized products, the lead time will be extended accordingly, but we will ensure on-time delivery.

We focus on the research and development and production of sports amusement equipment. Our main products include children's boxing machines, adult boxing machines, basketball machines, hockey machines, bowling machines, dart machines, billiard machines, etc. Our products are designed to provide high-quality sports and entertainment equipment for the global market to meet various scenarios and needs.

You can submit an order by contacting our sales team or filling out a demand form on our official website. Our team will communicate with you in detail to ensure that we understand your needs and provide you with a quotation and relevant product information.

Yes, we provide customized services. You can customize according to venue requirements, functional requirements, appearance design and other aspects. Our professional team will help you tailor the equipment to meet your needs and ensure that it fits your venue perfectly.

Yes, all products undergo strict quality control and multiple performance tests to ensure compliance with relevant domestic and international safety standards. We use high-quality raw materials and advanced production processes to ensure that each equipment is safe, reliable and durable.

Our equipment is suitable for various entertainment venues, including children's playgrounds, fitness centers, shopping malls, theme parks, arcades, restaurants, etc. Whether you need entertainment for children or challenging entertainment for adults, Chaoqu Animation's products can meet your needs.

Yes, our products support global transportation and delivery. No matter which country or region you are in, we will provide you with efficient international logistics services and ensure the safe delivery of products.

The machine structure is simple and low maintenance cost, only need to check the power supply, coin system and boxing target wear and tear regularly.

We support coin, cash and card payment, more payment methods can be confirmed with us.

Yes, you can customize the body color, stickers, LED lights, etc. according to your needs.

Yes, the difficulty can be adjusted by setting the maximum score.

Yes, the machine supports egg and lottery prizes, such as egg prizes for scores above the maximum and lottery prizes for scores below the maximum.

Yes, the machine is equipped with soft boxing targets to ensure that children will not be injured during the game.

It is suitable for children aged 3-12 years old, depending on the model and the level of difficulty set.

The machine automatically scores according to the strength of the blows and displays the score on the screen. 

Suitable for shopping malls, children's playgrounds, family entertainment centers, schools and other places.

It is mainly suitable for teenagers and adults, and children need to be accompanied by their parents.

Clean the surface of the machine regularly, check whether the power line, sensor and coin system are normal.

Competitions can be organized (e.g. Weekend Competitions, where the highest score is awarded a prize) or a challenge mode can be provided to allow players to keep trying to break their own records.

The machine detects the strength of hitting and kicking through sensors and calculates the score.

Yes, customized logos are supported, and some models can play advertisements or brand promotional content on the screen.

Suitable for playgrounds, game halls, gymnasiums, shopping malls and other places with high flow of people.

We support coin, cash and credit card payment, more payment methods can be confirmed with us.

The device adds the kick test function to make the game richer and more challenging.

Yes, the device can adjust the height of the kicking target to accommodate players of different heights.

It is made of high-strength materials for sturdy construction and durability.

Support coin, cash and card payment, more payment methods can be confirmed with us.

Yes! It can be integrated with ticket dispensers for arcade prize systems (optional upgrade).

Made of high-strength material, it is impact resistant and suitable for long-term high-frequency use.

It is suitable for game halls, bars, shopping malls, gyms and many other places.

Designed for indoor use, but a weatherproof version is available upon request.

Yes, operators can modify game duration, scoring sensitivity, and difficulty via a settings menu.

Contact our support team—we provide troubleshooting guides and, if needed, on-site or remote assistance.

The machine has a built-in high-precision sensor that measures the punching force and calculates the score through an algorithm.

It supports customized LOGO, and some models can play advertisement or brand promotion content on the screen.

It has built-in wheels for relocation, but we recommend securing it in high-traffic areas.

It is suitable for teenagers and adults, especially users who like fitness, recreation or competition.

You need to check the wear and tear of the power supply, sensors and boxing targets regularly and keep the machine clean.

Yes, operators can manually set higher challenge scores to incentivize players to break records.

Yes! Contact our sales team for special pricing on wholesale purchases.

Absolutely! We offer custom graphics and logos for businesses.

Minimal assembly needed – we provide an easy setup guide.  

The machine is designed for indoor use.If you need an outdoor version,please let us know -we can provide waterproof modifications.

Suitable for teenagers and adults, children need to be accompanied by an adult.

We can increase the revenue of the device by adding a leaderboard function (e.g. weekly first place wins free games or gifts), or cooperating with shopping malls, bars, etc., and offering free experience during events to attract people.

Support coin, cash and card payment, more payment methods can be confirmed with us.

The equipment is made of sturdy material for durability and suitable for high intensity use.

You need to check the connecting parts of the sledgehammer to make sure the target area is intact and clean the machine regularly.

It is suitable for amusement parks, carnivals, shopping malls, bars, arcade and so on.

Players hit a target area with a sledgehammer and the machine measures the force and calculates the score.

The machine can be equipped with sound and light effects, as well as a leaderboard reward mechanism to enhance the interactive experience.

Common game modes include 301, 501, High Score, Cricket, Fun Games and Darts Games z totaling 25 games.

Dart machine is a game equipment with wide audience and strong interactivity, which is suitable to be put in places with large flow of people and concentrated target users, such as: bars, KTV, arcade, gyms, billiard halls, bowling alleys, resorts, cruise ships, corporate recreation areas, gaming halls, VR experience halls, shooting clubs, hotels, high-end clubs and so on.

Regularly check whether there is any damage to the electronic target surface, whether the dart needles are broken, whether the sensors sense accurately, and keep the machine body clean.

The dart head may be damaged after a long time of use, and you need to replace the soft-tipped darts or dart tails regularly.

The machine is equipped with an electronic sensor that automatically recognizes the landing point of the dart and calculates the score, which is displayed on the screen.

Yes, this model can play advertisements and promotional activities information on the screen to increase extra income.

Generally, it supports single player mode or 2-4 players, and this model supports networked global battles.

Yes, the machine supports internet connection and can be used to play online with players from all over the world, or to rank in local tournaments.

Yes, you can customize different challenge modes and difficulty levels according to your target audience. We offer a variety of game modes (e.g. Time Challenge, Score Accumulation, Accuracy Test, etc.) and allow you to adjust the difficulty of each mode.

Yes, Boxing Machine supports multi-language options, and we can provide localized language options for the device according to the needs of different regions.

Yes, you can customize your logo or brand identity on the machine's casing, display or control panel to enhance brand exposure.

Yes, we can adjust the size of the equipment according to the space requirements of the venue you provide to ensure that the equipment matches your venue perfectly.

Yes, we can customize the battery life according to the needs of the venue to ensure that the equipment can continue to run stably during high-frequency use.

Yes, we offer customized options for different display sizes. You can choose the display size that suits your venue and needs.

Yes, we offer a wide range of customized colors and patterns, you can choose the suitable exterior design according to your brand or venue requirements, or even provide your own design.

Yes, we provide customized safety protection design, such as anti-hit protection, equipment anti-theft design, etc., to ensure the safety and durability of the equipment for long-term use.

Yes, depending on your needs, we can customize the sound effects and background music to match your brand and the atmosphere of your event. You can also choose different styles of sound effects and music.

Yes, we can design a personalized challenge feedback system according to your needs, providing detailed score analysis and tips to help players improve their performance.

Superfun's equipment is suitable for a wide range of entertainment venues, including theme parks, amusement parks, indoor recreation centers, gyms, go-karting tracks, and so on. We provide customized equipment solutions according to different venues and needs.

Yes, Superfun devices are suitable for use in a variety of environments. Our equipment is specially designed to operate smoothly in a variety of environments such as indoor playgrounds, outdoor carnivals, gymnasiums, and even large event venues. The equipment materials are waterproof, dustproof and weatherproof to ensure long-term use in outdoor environments.

Yes, Superfun devices are highly interactive. Users can interact with the devices by hitting, kicking, challenging, etc. to increase the sense of participation and fun. In addition, some of the devices also support gamification experiences, such as score ranking, challenge matches and other features.

Our devices are perfect for outdoor events such as carnivals, open-air festivals, amusement parks, sporting events, etc. Our devices are designed with the outdoor environment in mind. The equipment is designed with the outdoor environment in mind, with features such as waterproofing and sun protection, and is able to adapt to different climatic conditions.

In commercial activities, our devices not only bring entertainment experience to consumers, but also help businesses to increase additional revenue through embedded advertising system or point reward mechanism. The devices can be combined with brand publicity and promotional activities to enhance brand exposure.

Yes, Superfun's equipment supports multiple users during peak hours. Our devices are highly durable and can cope with long hours of intense use. The design and features of the devices are optimized to ensure stability and a good user experience even when multiple people are using them.

The equipment we provide can be easily integrated with existing recreational facilities to enhance the interactivity and entertainment of the entire venue. For example, the equipment can be integrated with other amusement facilities, stores, food and beverage areas, etc. to provide customers with a richer entertainment experience.

Our equipment is perfect for use at festivals, exhibitions or promotional events. Whether it is a large-scale festival or a short-term exhibition, our devices can provide highly effective entertainment features to attract the attention of the audience and increase the entertainment and participation of the event.

Our devices are not only suitable for recreation centers, but also for schools or training institutions, especially for sports activities, teamwork training and physical fitness improvement. The equipment stimulates students' interest through fun and interaction, and improves their athletic ability and teamwork.

Our devices such as the Kids Boxer are particularly suitable for family and parent-child activities. The devices are designed to be safe and interactive, allowing parents and children to participate together, increasing parent-child interaction and entertainment.

You can choose the extended warranty service at the time of purchase or contact our after-sales team during the warranty period.

If you find any quality problem after receiving the equipment, please contact our after-sales team and we will handle the return or exchange for you.

Yes, we provide comprehensive after-sales service, including product installation guidance, regular maintenance, technical support and troubleshooting services. We guarantee that every customer can enjoy worry-free after-sales protection during the use process after purchase.

We provide a certain quality warranty period for the product, the specific time depends on the type of product.

We will provide equipment installation, commissioning, quality assurance, maintenance services, or remote technical services according to different customer needs to ensure that you have no worries in the process of using.

We support a variety of payment methods, including bank transfer, credit card payment, and so on.

You can get detailed product information and complete the purchase by contacting our sales team.

Please contact the after-sales team immediately; we will provide you with a repair solution and fix the equipment as soon as possible.

We provide original spare parts; you can order them through our after-sales service team.

Yes, we offer a variety of customization options, including appearance, features, branding, etc. to meet your individual needs.

Yes, we provide long-term technical support such as software and software update, remote maintenance, troubleshooting, parts replacement and so on.

Boxing machines have a small footprint, usually only 1-2 square meters, and can be placed flexibly.

The maintenance requirement is low, cleaning and checking can be done every 1-2 months to ensure long-term stable operation.

Yes, we offer different models of boxing machines such as Kids Boxer for children, and Boxer and KickBoxer for teens and adults.

The installation and commissioning process is usually completed within 1-2 hours, operated by our professional team.

Support coin, card, code payment (WeChat, Alipay, etc.), convenient for different types of users.

We provide 24/7 online support, telephone customer service to diagnose the problem remotely and arrange on-site repair service if necessary.

Yes, we can customize the point system for the equipment, so that customers can get rewards through challenges and improve customer stickiness.

Yes, the equipment can be customized in appearance, support brand LOGO printing, and even play promotional videos on the screen.

Provides 24/7 remote technical support to quickly respond and schedule on-site repairs to ensure smooth operation of equipment.

Boxing machine can be used in boxing, fighting, fitness challenge, extreme sports events, e-sports competitions, etc., to enhance competitive experience.

The installation can be completed in 1-2 hours, and the technical team is responsible for debugging in the whole process to ensure the normal operation of the equipment.

Yes! We can customize the software to connect the boxing machine to the membership system, the points system or the challenge score board for increased interactivity.

Yes! Support brand customization, event promotion, sponsor advertising, enhance brand exposure.

Low maintenance costs, recommended every 1-2 months to check, including cleaning, hardware inspection and software update (if necessary).

Yes! We provide long-term technical support, software updates, remote maintenance, troubleshooting and parts replacement to ensure long-term stable operation of the equipment.

Covers a small area, usually 1-2 square meters, can be flexibly placed, does not affect other training equipment.

Coin, swipe card payment, scan code payment (wechat Pay, Alipay, etc.), can be customized according to the needs of the event.

Suitable for gyms, training halls, sports venues, audience interaction areas and other high-flow areas to improve participation.

Yes! Support brand customization, event publicity, promotional advertising broadcast, enhance the brand influence of the venue.

Boxing machines are suitable for adults, some models such as KickBoxer and Boxer are suitable for more challenging players.

The installation can be completed in 1-2 hours, and our team is responsible for the whole commissioning of the equipment to ensure normal operation.

Covers an area of small, usually 1-2 square meters, flexible installation, suitable for a variety of places.

Yes! We can customize the software to connect the boxing machine with the membership system, the consumption points system or the promotion system to increase customer loyalty.

Provides 24/7 remote technical support to quickly respond and schedule on-site repairs to ensure normal operation of equipment.

Coin, swipe card payment, scan code payment (wechat, Alipay, etc.), in line with modern payment habits.

Yes! We provide long-term technical support, software updates, remote maintenance, troubleshooting and parts replacement to ensure equipment is always in top condition.

Low maintenance costs, recommended every 1-2 months, including cleaning, hardware inspection and software update (if necessary).

Suitable for high-flow areas such as next to the dance floor, near the bar, VIP area, entrance and game area.

provides 24/7 remote technical support to quickly respond and schedule on-site repairs to ensure normal operation of equipment.

Yes! Support brand customization, event publicity, training advertising display and other functions to improve the influence of the venue.

The installation can be completed in 1-2 hours, and our team is responsible for the whole commissioning of the equipment to ensure normal operation.

Covers a small area, usually 1-2 square meters, flexible installation, suitable for a variety of venues.

Yes! We provide long-term technical support, software updates, remote maintenance, troubleshooting and parts replacement to ensure equipment is always in top condition.

Coin, swipe card payment, scan code payment (wechat, Alipay, etc.), suitable for different types of users.

Suitable for gym strength area, fight training area, sports hall, event interaction area, etc.

An inspection is recommended every 1-2 months, including equipment cleaning, hardware inspection, and software updates (if necessary).

Suitable for all ages, Kids Boxer is suitable for children, Boxer and KickBoxer are suitable for teens and adults and offer different challenge modes.

Yes! We can customize software to integrate boxing machines with membership systems, points systems or event rewards to increase user engagement.

Is suitable for games halls, VR areas, social entertainment venues, esports areas, etc., especially for areas with high traffic.

Yes! We can customize software to integrate devices with points systems, member rewards or promotions to increase player engagement.

We provide 24/7 remote technical support and can arrange on-site repairs to ensure proper operation of the equipment.

Yes! We provide long-term technical support, software updates, remote maintenance, troubleshooting and parts replacement to ensure equipment is always in top condition.

Devices support different difficulty modes, such as Kids Boxer designed for kids, while Boxer and KickBoxer are more suitable for teens and adults.

Support coin, swipe card payment, scan code payment (wechat, Alipay, etc.), to meet the needs of different players.

An inspection is recommended every 1-2 months, including equipment cleaning, hardware inspection, and software updates (if necessary).

The installation can be completed in 1-2 hours, and our technical team is responsible for the whole connection to ensure the normal operation of the equipment.

Covers a small area, usually 1-2 square meters, flexible installation, no need for complex transformation.

Yes! Support brand customization, appearance adjustment, LED lighting design and advertising display functions, so that the equipment is more in line with the theme of the venue.

Yes! We can customize the software to integrate with the original membership system, rewards points or promotions to enhance the interactive experience.

Provides 24/7 remote technical support, and on-site maintenance can be arranged according to requirements to ensure the normal operation of the equipment.

Of course! We provide long-term technical support, software updates, remote maintenance, troubleshooting and parts replacement to ensure the stable operation of the equipment.

1-2 hours to complete the installation, our technical team will be responsible for the whole process to ensure the normal operation of the equipment.

The device supports different difficulty modes, such as Kids Boxer, which is designed for kids, while Boxer and KickBoxer are more suitable for teens and adults.

Recommended to be installed in high traffic areas such as queuing area, game area, food court, entrance/exit area and activity area.

Check every 1-2 months for cleaning, hardware inspection, and software updates if necessary.

Support coin, swipe card payment, scan code payment (wechat, Alipay, etc.), according to the needs of the park free choice.

Yes! We provide brand customization, appearance adjustment, LED lighting design and advertising display functions.

Does not require a large area of space, usually 1-2 square meters can be flexibly installed.

Yes, our devices support brand customization, you can add a store or brand LOGO on the device, or use the screen to play a store promotion AD to enhance the brand influence.

Our devices support a variety of payment methods, including coin payment, credit card payment, scan code payment (wechat, Alipay, etc.), which can be flexibly selected according to the needs of the mall.

Our devices support different difficulty modes and are suitable for players of different ages. Some models, such as the Kids Boxer, are designed for children, while the KickBoxer and Boxer are suitable for teenagers and adults.

Normally, the installation and commissioning process takes about 1-2 hours, and our technical team is responsible for the entire installation process to ensure the normal operation of the equipment.

Yes, we provide long-term technical support and after-sales service, including software updates, remote maintenance, troubleshooting, parts replacement, etc., to ensure the long-term stable operation of your equipment.

Our equipment covers a small area, flexible installation, generally only need to reserve 1-2 square meters of space. We will advise you on the best placement for your venue.

The overall maintenance requirements of the device are low. You are advised to check the device every one to two months, including cleaning the appearance, checking hardware stability, and updating software (if necessary).

If a device fails, you can get help through our 24/7 online customer service, telephone support or remote technical support.

Our equipment is suitable for installation in high traffic areas such as entertainment areas, game centers, food courts, rest areas, mall entrances, promotional activity areas to attract more customer interaction and improve stay time.