A full range of professional services
Discover top-notch boxing arcade machine service by Superfun. We specialize in boxer, kids boxer, and kickboxer support for your business. Reliable solutions for your arcade needs.
Pre-sales Service
Before making a purchase decision, our pre-sales service team will provide you with detailed product information and advice based on your needs. We will help you understand the features, functions, and application scenarios of each product to ensure that you are able to select the most suitable boxing machine equipment for your venue and target customer group.
Product Consultation
Our pre-sales team will answer any questions you may have about product specifications, features, customization options, etc. to help you better understand the product.
Needs Analysis
We will provide customized solutions based on your site size, budget, customer needs, and other conditions.
Demonstration
We provide product demonstrations to let you experience the function and effect of the equipment and help you make a wise purchase decision.
Pre-sales Service
During the buying process, we provide a seamless mid-sales service to ensure that every step of the process goes smoothly.
Order Processing
We make sure your order is processed quickly and confirm order details with you in a timely manner to ensure accuracy.
Customized service
If you choose to customize the boxing machine, we will adjust the design, function, appearance, etc., according to your needs to ensure that every detail meets your expectations.
Logistics Tracking
We provide a real-time logistics tracking service so that you can keep track of the transportation of your products and ensure timely delivery.
Payment Methods
We support a variety of safe and convenient payment methods to ensure that your financial arrangements are more flexible.
After-sales service.
After purchasing our boxing machine, we will provide you with a full range of after-sales service to ensure that you have no worries in the process of use.
Why choose Superfun's service?
We know that purchasing a product is the beginning of building trust between customers and us, while providing quality service is the basis for long-term cooperation.
Professional team
We have an experienced pre-sales, sales, and after-sales service team that can quickly respond to your needs and provide professional solutions.
Comprehensive support
Whether you have questions about the product or the equipment needs maintenance, our service team will provide you with timely and effective help.
Efficient processing
Our team works efficiently to ensure that your problems can be solved in the shortest possible time so that you do not have to worry.
How do I apply for after-sales service?
Repair Service Process
Our repair service process is simple and straightforward, and we strive to be efficient and transparent at every step, from fault identification and repair program development to repair execution and delivery. We are committed to providing professional and prompt repair services to minimize your equipment downtime and ensure your business continues to run smoothly.
If you have any maintenance needs, please feel free to contact us; we will provide you with the best quality service.
01
Submit a repair request
Contact our after-sales team and provide a detailed description of the equipment problem and equipment information.
02
Confirmation of the problem
Our after-sales team will confirm the equipment failure and diagnose the problem remotely or on-site.
03
Repair plan
After confirming the problem, we will provide you with a detailed repair plan and quotation to ensure transparency and fairness.
04
Repair implementation
After confirming the repair program, we will deal with your equipment as soon as possible to ensure that the equipment is repaired as soon as possible and returned to use.
05
Equipment testing
After the completion of the repair, we will carry out comprehensive equipment testing to ensure that the quality of the repair meets the standards.
06
Feedback and after-sales tracking
After the equipment is delivered, we will carry out after-sales follow-up to ensure that the repaired equipment operates normally.
If you encounter any problems during use, please feel free to contact us, and we will provide further technical support.
We also encourage you to provide feedback during the repair process to help us continuously improve our service quality.
Frequently Asked Questions
We have answers
We've compiled answers to frequently asked questions to help you find answers quickly.
Service
How long is the product warranty period?
We provide a certain quality warranty period for the product, the specific time depends on the type of product.
What are the contents of after-sales service?
We will provide equipment installation, commissioning, quality assurance, maintenance services, or remote technical services according to different customer needs to ensure that you have no worries in the process of using.
What payment methods can I choose?
We support a variety of payment methods, including bank transfer, credit card payment, and so on.
How do I apply for an extended warranty?
You can choose the extended warranty service at the time of purchase or contact our after-sales team during the warranty period.
How do I return or exchange equipment?
If you find any quality problem after receiving the equipment, please contact our after-sales team and we will handle the return or exchange for you.
How can I get spare parts?
We provide original spare parts; you can order them through our after-sales service team.
Can the product be customized?
Yes, we offer a variety of customization options, including appearance, features, branding, etc. to meet your individual needs.
How do I purchase a product?
You can get detailed product information and complete the purchase by contacting our sales team.
Do you provide after-sales service?
Yes, we provide comprehensive after-sales service, including product installation guidance, regular maintenance, technical support and troubleshooting services. We guarantee that every customer can enjoy worry-free after-sales protection during the use process after purchase.
What should I do in case of equipment failure?
Please contact the after-sales team immediately; we will provide you with a repair solution and fix the equipment as soon as possible.
Leave a message
Our professional team will be happy to help you
If you have any questions or need further service support, please fill out the contact form below. Our team will reply to you within 24 hours to ensure that your equipment and service needs get the most timely response and solution.
